Betting Rules

1. General betting conditions

Richards Casino offers betting services subject to availability, account eligibility and the rules displayed on the relevant betting page. These rules are intended to provide a clear framework for placing, accepting and settling bets. Different markets, sports, games and events may have additional rules. The specific rules shown for a market or product form part of the conditions for that bet.

You are responsible for reading the available information before placing a bet. This includes the event, market, selection, odds, stake, bet type, settlement method, any applicable restrictions and the scheduled start time. Information may change before an event begins, and a displayed price or market may not remain available until you submit a bet.

• You must use your own account and provide information that is accurate, current and complete.
• You must comply with all applicable Australian laws and any account eligibility requirements.
• You must not place bets on behalf of another person or allow another person to use your account.
• You must keep your login details and account access information secure.
• You must not use the service for unlawful activity, fraud, manipulation, money laundering or any other improper purpose.
• You must not attempt to interfere with the website, betting systems, payment processes or the fair operation of an event.

Richards Casino may apply account, market or transaction restrictions where permitted by applicable requirements and internal controls. A bet may be declined, limited, suspended or referred for review. Where a market or service is unavailable, you should not attempt to place a bet through an alternative or unauthorised method.

2. Placing and accepting bets

Submitting a bet

A bet is submitted when you select the required options, enter or confirm your stake and follow the steps shown on the website. Adding a selection to a bet slip does not mean that the bet has been placed. You should check the completed bet slip carefully before confirming it, including the selection, odds, stake, possible return and any related conditions.

A bet is only accepted when the website confirms acceptance and records the transaction in your account or provides another clear confirmation. A request to place a bet is not necessarily an accepted bet. If the odds, market status, stake or other details change before acceptance, the website may ask you to confirm the updated details or may reject the request.

Your responsibility after acceptance

You should review your account or bet history after placing a bet and retain any available confirmation. If you believe a bet has been recorded incorrectly, you should raise the issue through the available support process as soon as reasonably possible. A bet cannot normally be changed simply because you selected the wrong market, entered the wrong stake or changed your mind after acceptance.

• Bets must be placed using funds available in your account or another approved payment method.
• A bet may be refused if the required stake, account status, market status or verification requirements are not satisfied.
• The accepted stake and terms are those recorded in the official betting system.
• Where there is a difference between an unconfirmed display and the official account record, the official record may be used to determine the accepted bet, subject to applicable review requirements.
• You should not rely on an interruption, delay or incomplete screen as confirmation that a bet has been accepted.

Live and in-play betting

Live or in-play markets may be subject to delays, temporary suspension and changing prices. The status of an event may change before a bet is accepted. A bet submitted while a market is suspended, closed or being updated may be rejected or processed under the applicable market rules. You are responsible for checking whether a market is open and whether the displayed information is current before confirming a live bet.

3. Odds, results and settlement

Displayed odds are provided for the relevant market and may change until a bet is accepted. Once a bet is accepted, the applicable odds and bet type will generally be those shown in the accepted bet record, subject to the rules for that market. The potential return shown on the website may be an estimate until the bet is finally settled.

Bets are settled using the official result or outcome information applicable to the event and market. The relevant result may come from the event organiser, governing body, competition authority or another reliable official source. Settlement can take place after an initial result if the result is reviewed, corrected or formally changed under the applicable rules.

• The market description determines what outcome is required for a bet to win.
• The scheduled event format, including any stated periods, rounds or stages, may affect settlement.
• An event may be settled on the official result even if the result differs from an informal or early report.
• If a market requires an official result and no qualifying result is available, the market may be cancelled or settled in accordance with its specific rules.
• A bet may be subject to dead-heat, tie, draw, abandoned-event or postponed-event provisions where those provisions apply.
• Any applicable each-way, place, multi, combination or special market conditions should be checked before the bet is placed.

Postponed, abandoned or changed events

If an event is postponed, abandoned, shortened, rescheduled or materially changed, settlement will depend on the rules for the particular market. Some markets may remain valid if the relevant outcome has already been determined, while other markets may be cancelled. A change to the venue, participants, format or event conditions may also affect settlement. You should review the specific rules shown for the market rather than assume that every bet will be treated in the same way.

Cash out and early settlement features

Where a cash out or early settlement feature is displayed, it may be available only for selected bets and may be removed, suspended or changed at any time before acceptance. A cash out request is not completed until it is confirmed by the website. If the market changes before confirmation, the request may fail and the original bet may remain active. Any amount offered through a cash out feature should be checked before confirmation.

4. Errors, cancellations and account records

Reasonable steps are taken to display accurate markets, prices, results and account information. However, technical, system, communication, data or human errors may occur. An error may include an obviously incorrect price, duplicated transaction, incorrect market description, incorrect result, incorrect stake or other information that does not reflect the intended offer.

Where a clear error affects a bet, Richards Casino may take reasonable corrective action in accordance with applicable requirements and the specific rules for the market. This may include cancelling an affected bet, correcting an obvious error, correcting a settlement or returning the relevant stake. If an error has resulted in a payment or account credit that should not have been made, the account may be adjusted to correct the error.

A market or bet may also be suspended or cancelled because of a technical issue, integrity concern, incorrect event information, regulatory requirement, payment issue or other circumstance outside ordinary operation. The treatment of an affected bet will depend on the nature of the issue and the rules that apply to that market.

• Do not treat an unusual price, result or account balance as confirmation that it is correct.
• Do not spend or withdraw funds that appear in your account because of a suspected error.
• Keep records of bet confirmations and account transactions where possible.
• Report suspected errors or unauthorised activity promptly through the available website process.
• The account history and transaction records maintained by the betting system may be used when reviewing a dispute, subject to correction where an error is established.

Disputes and reviews

If you have a concern about a bet, settlement or transaction, first check the market rules, bet record and relevant event result. You may then use the available support or complaints process described on the website. Information provided for a review should be accurate and complete. A review may require checks of account records, event information, system logs and other relevant material.

5. Responsible betting and rule updates

Betting should be treated as entertainment, not as a way to earn income or recover financial losses. Only bet with money you can afford to lose. Set a budget before you start, decide how long you will play and take regular breaks. Never chase losses by increasing your stakes or placing additional bets to try to recover money.

• Keep track of your deposits, stakes, wins and losses.
• Avoid betting when you are upset, under pressure, tired or affected by alcohol or other substances.
• Do not borrow money or use money needed for essential expenses to place bets.
• Use available account controls, spending tools, time reminders or other safer gambling features where suitable.
• Consider taking a break or requesting account restrictions if betting is becoming difficult to control.
• Seek independent support if gambling is causing financial, personal, work or relationship problems.

Betting services are intended for eligible adults. You must not allow a minor or another person to access your account. If you are concerned that someone else may be using your account, secure your login details and use the available account support process promptly.

Changes to these rules

These Betting Rules may be updated to reflect changes to the website, betting products, applicable requirements, technology or operating processes. The current version published on the website will apply to future activity from the time it takes effect, unless a different application is required or stated. You should review the rules regularly, particularly before placing a new type of bet.

If any part of these Betting Rules is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted. These rules do not remove any rights or protections that cannot lawfully be excluded under applicable Australian law.