Welcome Package
Up to $5,000 + 500 Spins

Across your first 5 deposits

Min. Deposit
$30 (AUD)
Wagering
40× bonus amount
Free Spins Delivery
25-50 per day
Crypto Payout
0-1 hour processing

Contact Us

Need help with Richards Casino? Email our support team at support@richardscasino.wtf. We aim to make it straightforward for players in Australia to ask questions, report problems and request assistance with their account.

Richards Casino operates under a licence issued by Antillephone N.V. in Curaçao. All account data and transactions are protected by SSL encryption, and the platform provides a full set of responsible gambling tools.

Contents
  1. How to get in touch by email

Welcome PackageUp to $5,000 + 500 Spins

  1. OperatorHollycorn N.V.
  2. Established2023
  3. Games9,000+ across 100+ providers
  4. Deposit MethodsVisa, Mastercard, Apple Pay, Crypto

How to get in touch by email

To contact the support team by email, write to support@richardscasino.wtf. Please use the email address connected to your account where possible, so your request can be reviewed more efficiently. Do not include your password, security codes or other confidential login information in a message.

For faster assistance, include your account email or username, a short description of the issue and screenshots if relevant. Screenshots can help explain error messages, account notices or payment problems, but make sure they do not show passwords, complete card details or other sensitive information.

Common reasons to contact support

  • Questions about account access, personal details or verification
  • Help with deposits, withdrawals or payment-related issues
  • Clarification of bonus terms, eligibility or wagering requirements
  • Technical problems affecting the website, games or account features
  • Requests for account restrictions, breaks or other responsible gambling support

Please send one clear message with the relevant details and allow time for the team to review your request. Replies are usually sent within 24 hours, although the time may vary depending on the nature and complexity of the issue. If you need to add information, reply to your existing message where possible so the request can be kept together.